Empathy & Resilience training
Two of the most important life skills that are needed to successfully bond with people, demonstrate compassion and overcome life’s challenges are Empathy and Resilience.

The E.R. Doctor
What is Empathy?
Empathy is an indispensable life skill that requires a certain level of intellectual and emotional aptitude in order to recognize and understand the thoughts, emotions and perspectives that others might experience.
Simply stated, Empathy is not just about “walking in others’ shoes”. Empathy is the ability to connect with others in a manner in which they feel understood and emotionally safe.
Lack of empathy is one thing that makes people and relationships miserable. If you cannot empathize with others then you are unlikely to care about them. Some people are good at objectifying other people, treating them like ‘things’ and even abusing them without any feeling or remorse. If you desire to develop and sustain healthy relationships, you must learn to be empathetic.
Empathy enables individuals like you to connect with others, restore trust and heal through compassion.
Displaying empathy is an outward behavior that is strongly influenced by one’s inner being. You cannot project compassion from a place of apathy. – Dr. Dwayne Buckingham, Founder
What is Resilience?
Resilience is defined differently for many individuals because it takes on many forms and has various components, but most researchers agree that resilience is associated with an individual’s ability to bounce back after facing adversity or hardship. To add to this basic understanding, we personally define resiliency as the ability to bounce back wiser, better, and stronger after facing adversity. Resilient individuals recover quicker and cope with pressure or stressors in an effective manner.
Being resilient enables you to move forward and prosper in a healthy manner after facing adversity.
The Empathy and Resilience Center was founded to help individuals become more empathetic and resilient. We help individuals navigate through life, love and work with a sense of belonging and optimism. Unfortunately, experiencing adversity and hardship is unavoidable, but coping in an empathetic and resilient manner is doable.
Resilient people find problems in solutions. In contrast, troubled people find problems in every solution. – Dr. Dwayne Buckingham, Founder
Empathy TraINING:
Empathy Driven Mindset: Fostering Healing Through Introspection and Compassion
Synopsis:
Do you believe that the manner in which people treat each other is linked to their way of thinking? Do you believe the way people feel and behave towards others is a reflection of their mindset? History has shown that people exhibit behavior that is birthed from their way of thinking. Cognitive Behavioral Theory proposes that people’s perceptions and thoughts about situations and people influences their emotional and behavioral reactions.
In this thought-provoking training, Dr. Buckingham will review how mindset affects individuals’ daily self-dialogue and reinforces their most intimate beliefs, attitudes, and feelings about themselves and others. By the conclusion of training, participants will have a deeper understanding of how an empathy-driven mindset can be used to foster healing.
Learning Objectives:
At the conclusion of this webinar participants will be able to:
1. Explain Why Mindset Matters?
2. Describe Why Insensitivity and Apathy is a Mindset Issue
3. Define Empathy-Driven Mindset
4. Articulate How to Develop an Empathy-Driven Mindset
Gifting Empathy: That Selfless Gift that Cultivates Understanding and Bonding Between Parents & Teens
Synopsis:
The increased teen violence, racial tension, civil unrest, and widespread hate in America has made it imperative for parents to strive with more focus to raise teens who feel like they have a voice and can be heard. We must provide them with a safe space to express their fears and concerns without being lectured. We must provide them with the selfless gift of empathy so that they can pass it on to their children.
This 1 hour masterclass is ideal for parents who want to build the next generation of selfless and compassionate adults. Through story-sharing and scenarios, participants will gain knowledge about how to use empathy to cultivate understanding and bonding with their teens.
Learning Objectives:
At the conclusion of this webinar participants will be able to:
1. Highlight why some parents struggle with understanding their teens
2. Describe normal teen development
3. Explain the importance of withholding instructions
4. Describe different parenting styles
5. Define Empathy-Driven Parenting
6. Articulate how to apply the 5 Step Empathy Driven Parenting Model
Resilience Training:
An Introduction to Resilience Building: Cognitive-Behavioral Interventions for Building Personal Resilience in African Americans, Service Members and Veterans
Synopsis:
Do you work with or have a desire to work with Service Members, African Americans or Veterans who struggle with overcoming adversity? Would you like to be better equipped to help them overcome adversity? Would you like to learn the latest strategies for building personal resilience in the clinical setting? Would you like to develop resilience skills that will enable you to avoid burnout and excel professionally? If you answered yes to either one of the aforementioned questions, this workshop was designed specifically for you.
Resilience is defined differently for many individuals because it takes on many forms and has various components, but most researchers agree that resilience is associated with an individual’s ability to bounce back after facing adversity. However, when faced with adversity a large percentage of Service Members, African Americans and Veterans struggle with understanding and modifying meanings attributed to their adversity. This in return affects their ability to bounce back.
In this 3-hour engaging and interactive training, you will receive an overview of Cognitive-Behavioral Therapy interventions and how they can be used to help Service Members, African Americans and Veterans overcome adversity and build personal resilience.
Learning Objectives:
At the conclusion of this webinar participants will be able to:
- Define adversity and resilience
- Review and Discussion of Resilience and Research
- Overview of Resilience Building Factors
- Understanding Cognitive Transformation & Resilient Thinking
- Process Personal Resilience Stories (group activity)
Resilient Thinking: How African Americans Can Build Individual and Community Resilience
Synopsis:
Research has proven that one of the most effective methods for overcoming adversity is to shift your thinking. Resilient Thinking is best defined as the cognitive ability to identify and embrace realistic and optimistic thoughts that promote growth and forward progression after facing adversity. Resilient thinkers recover quicker and cope with adversity and psychological stress in an effective manner. Being a resilient thinker will enable you to move forward and prosper in a health manner after experiencing adversity.
In this 1-hour thought-provoking training, you will learn how to apply resilient thinking to bounce back wiser, better, and stronger after facing adversity.
Learning Objectives:
At the conclusion of this webinar participants will be able to:
- Define common forms of adversity experienced by African Americans
- Identify Resilience Building Factors
- Describe how to shift from trauma thinking to resilient thinking
- Discuss how to build partnerships and maximize community resources
Interested in RECEIVING TRAINING?
We WOULD love to host An empathy and resilience training for your organization.
We will accept a donation in Exchange for training.
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